FAQ

**What can I customize?**  
You can add names, a special date, and the map location of your memory.

**Do I get a live preview?**  
Yes — you’ll see your names, date, and map location before adding to cart.

**What sizes/materials are available?**  
We’re launching with premium acrylic glass prints. Wood, metal, and canvas are coming soon.

**How long does it take?**  
Production: 2–4 business days.  
Shipping: 5–10 business days depending on location.  

**Can I return a personalized order?**  
Because each piece is made just for you, we don’t accept returns for change of mind. If your item arrives damaged or defective, we’ll replace it free of charge.  

**Do you ship internationally?**  
Yes, shipping rates and times will be shown at checkout.